Frequently Asked Questions
Everything you need to know about your Sold Out experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that certain limited-edition drops may be final sale.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed, streetwear fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.
Do you restock items that are sold out?
To maintain exclusivity, most of our seasonal collections are limited runs and will not be restocked. However, core essentials are replenished periodically. Sign up for email alerts to stay notified.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.